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Its important to do this to prevent incorrect orders. The product needs to be returned to our Ontario facility but this is much cheaper than trying to return to the far east like some suppliers insist on. Usually your new battery should be expected to have a life span of between 400 and 500 cycles. A cycle means one discharge and one recharge. Different battery chemistries can be charged and discharged a different amount of times. The amount of charges does depend on the battery use. ISO 9001 certification means that strict manufacturing standards are adhered to. Special Remarks:-None at this timeYou would not believe exactly how many different models of battery there are available today for so many different products. Its so easy to make an ordering mistake. if the capacity of our battery is not the same as your original. The Mah is a figure which shows the capacity of the battery to store charge and will not affect the original equipment or charging. More Mah means longer runtime, less Mah means slightly less runtime.